We're excited & happy to hear from you. We receive a lot of inquiries & questions every day, so please bear with us but we promise we'll respond back to you as soon as possible.
Product Questions: If you have a question about any product, use the form below.
Order Status: If you need to learn more about the status of your order, please Check Order Status.
Change/Modify Orders: Sorry, We cannot make any changes or combine orders or cancel your order.
Returns: If you would like to return an item, please see our Returns Policy.
New Fabric Design: If you're interested in designing a new fabric - MOQ - 500 yards, please use the form below.
Feedback: We'd love to hear back from your about your shopping experience, please use the Feedback Form.
Store Walk-ins: Sorry, we don't have a showroom to show you our fabrics, so walk-ins are not available at our location.
Phone Number: +1 215 244 2504
Phone Calls: If we may have missed your phone call, skip the voicemail & please use the form below and leave your contact information along with your questions so we can get back to you.
Please note that due to the large volume of orders for healthcare essential products there will be significant delays. Please bear with us. We have more than 2000 orders (as of April 4) at this time and more coming each minute. Orders are being processed as fast as we can but please expect delays. Too much to do, too few hands, too little time, safety protocols in place.
We are NOT able to take phone calls or take orders by Phone or Purchase Orders. Please place your orders online. Emails will be replied as and when we can get to them. We are sorry if there is a problem we may not be able to solve it. We do not have the time to look into shipping delays, wrong addresses or undelivered packages. Please read the FAQs and blogs on the site for the information you need. These fabrics are reusable and the masks and products you make can be washed and reused hundreds of times.
Our shipping agencies are working at great risk as are our production and shipping. Our family and staff are working tirelessly, barely getting time to eat or sleep. We are fighting for you, our families and our country. Keep an eye on our Facebook page for updates/messages.
If you need to check the status of your order, please do it here - Check Order Status. PLEASE DO NOT EMAIL OR CALL US to check the status of your order. It will ship out as soon as we can get to it.